Save time and increase your income with a digital welcome booklet for concierge services

Automate your repetitive tasks, enhance your additional services and simplify the management of your short-term rentals. Accessible via QR code, our modern solution improves the experience of travelers while streamlining your daily operations.

Used by +100 tourist establishments

What is a digital welcome booklet for concierge services and short-term rentals?

A digital welcome booklet for concierge services and short-term rentals is a digital solution accessible via QR code that centralizes all useful information for travelers: arrival instructions, local recommendations, additional services and house rules. It simplifies asset management, automates repetitive tasks, and enhances your services while providing a smooth and modern experience. Ecological and practical, it replaces paper booklets to meet the expectations of today's travelers.

Why opt for a digital welcome booklet for your concierge?

Increase efficiency and structure your business with a professional solution designed to simplify the management of your assets and provide an optimal customer experience.

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Centralization of all your information: Easily broadcast arrival instructions, house rules, local recommendations, and essential information, instantly accessible via QR code.

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Save time on repetitive tasks: Automate answers to frequently asked questions with an intuitive platform and free yourself from requests to focus on what really matters: your customers.

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Valuation of additional services: Highlight your services (cleaning, excursions, transport services) and increase your income by offering options that can be booked directly from the booklet.

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Simplified management of several assets: Access a single dashboard to manage all your homes, adjust information in real time and structure your business effectively.

Recycling

An eco-friendly and modern solution: Eliminate paper booklets and meet the expectations of today's travelers by opting for a sustainable and ecological approach.

Multi-unit concierge

Manage all your welcome booklets from one place!

Designed for small, medium and large concierge services, manage an entire fleet of accommodations in a few clicks. Edit your booklets, manage messages, track orders, duplicate your content, and add collaborators or team members for even smoother management. A centralized, fast and effective solution to simplify your daily life.

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80%

of customers prefer to access accommodation information directly from their smartphone.

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+70%

managers are noticing a reduction in calls to the reception after adopting a digital welcome booklet.

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65%

of customers leave more positive reviews after a simplified digital experience.

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90%

reservations for additional services are made directly via the digital welcome booklet.

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75%

of homes are seeing an increase in their additional income by digitizing their services.

A high-end digital welcome booklet at an unbeatable price

Give your customers a 5-star experience without blowing your budget. Simplify everything, improve everything, at an unbeatable cost!

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Centralization of information : All essential information (schedules, services, menus, local recommendations) accessible in one place, reducing requests at the reception.

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Real-time update : Change the information at any time via the dashboard, without having to reprint paper booklets.

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Cost reduction : Eliminate the costs of printing physical welcome booklets.

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Better e-reputation : By facilitating access to services and offering a modern customer experience, your customers are more likely to leave positive reviews.

Starter

Free and basic web app to replace paper and PDFs, ideal for getting started.

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How does it work?

Create your digital welcome booklet in a few minutes

Fully personalize your passbook in record time thanks to our AI-assisted configuration and an ultra-intuitive dashboard.

1. AI-assisted onboarding

Get started easily with automatic pre-configuration.

Our AI imports your essential data directly from Booking.com and Airbnb: descriptions, photos, and key information. This pre-configured base allows you to save precious time and be up and running in no time.

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2. Setup and customization

Adapt your booklet to the image of your establishment.

Add your services, schedules, local recommendations, and activate features like booking or payment in a few clicks. Customize colors, logos, and content to perfectly reflect your brand, effortlessly with our intuitive dashboard.

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3. Share with your travelers

Broadcast your welcome booklet in an instant.

Generate a QR code or a unique link to share with your travelers. They access the booklet directly from their smartphone or tablet, without downloading or installing, for a smooth and modern experience.

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The most complete and intuitive solution on the market

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Conversational chatbot powered by AI

Answer frequently asked questions from your customers instantly and simplify their experience with 24/7 support.

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Orders and payments via Stripe

Offer additional services with a smooth, secure payment solution that is directly integrated into your passbook.

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Booking activities and events

Allow your customers to easily book local activities and entertainment, directly from their smartphone.

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Customization via the dashboard

Adapt your booklet to your image in a few clicks thanks to an intuitive and easy to use dashboard.

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Discover our other features...

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messaging

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Calendar

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Payment for services

Translate

Machine translation

Reviews

E-reputation

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Menu with command

Help

F.A.Q

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Local recommendations

Discover all the features

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Integrations

Get the most out of our solution

Connect to the practical tools that enrich your digital welcome booklet.

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Payment integration with Stripe

Easily collect payments for your additional services in a secure manner.
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Wander event integration

Allow your customers to book activities and events via the WanderApp database.
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YouTube video integration

Integrate videos directly into your welcome booklet to inform and captivate your customers.
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Integration of PDF documents

Add PDF documents to share useful and practical information with your customers.

Migrate your welcome booklet today!

Are you already using a digital welcome booklet solution? We support you in every step of the migration at Sunver.

Telephone montrant le livret d'accueil digital sunver pour un hotel

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Unparalleled ease of use

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Intuitive and pleasant design

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No training required

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No set-up fees

Don't take our word for it

Our customers talk about it better than we do.

Digital Room Directory for our 4-star hotel, we are fully satisfied. The tool is simple, effective and includes all the necessary functionalities. The team listened and gave us optimal advice. We can only recommend this solution.

Mélanie Coustou

Director, C.O.Q Hotel**** Paris

Digital welcome booklet for our camping club, a real added value. Thanks to the calendar, we highlighted our program of activities. Our customers now consult the activities and events from their smartphone, which has greatly improved their experience and reduced questions at the reception.

Philippe Garnier

Director of Operations, Club Riviera

Great solution for creating digital welcome books for my Airbnb concierge. Intuitive, fluid and easy to use, it includes all the functionalities necessary to offer a quality service. The team is very responsive and always ready to listen. A real pleasure to collaborate with them!

Séverine Pérot

Manager, Normandy Haven Concierge

Digital Room Directory for our apart-hotel offering short-term apartment rentals. Very easy to use, it includes all the features we needed to improve the customer experience. The team is always available and responsive. It is a real asset for our establishment!

Adelaïde Perrin

Digital manager, The Park 42

Sunver has helped elevate the guest experience at our hotel. The tool, integrated into our suites, offers our customers seamless access to services and information via QR code. They can order room service and pay directly through the app, making their stay even more comfortable and frictionless.

Noémie Crost

Housekeeper, Swiss Luxury Apartments

Our small hotel has greatly benefited from the Sunver solution. The Digital Room Directory allowed us to easily centralize all the information for our customers, while facilitating the work of receptionists. The result: more time saved and significant additional revenue generated!

Lucas Martin

Head receptionist, Cit'hotel Le Clos

F.A.Q

The answers you are looking for are here

Who is Sunver for?

Sunver is designed for all tourist establishments: hotels, campsites, concierge services and groups. Whether you manage a small establishment or several properties, our solution adapts to your needs.

How long does it take to set up Sunver?

Setup is quick and easy. You can create your web app in under 15 minutes using our AI assistant and get started right away.

Can I manage several establishments with a single account?

Yes, with our First, Gold, and Enterprise plans, you can manage multiple locations through a centralized dashboard, with specific permissions for each site.

Do I need to connect a payment provider?

Not required for our Starter and First plans. However, with the Gold plan, you can integrate Stripe to allow your customers to pay for services directly from the web app.

Will my team need training?

No, Sunver is designed to be intuitive. Anyone can use it easily from the start. And if necessary, our team is there to support you.

You are one click away from changing everything

No commitment and no credit card required.