Simplify your guests' lives with a Guest App accessible via QR code. Centralize all your establishment's essential information in just a few clicks.
A digital Room Directory or Guest App is a digital, interactive version of the traditional paper welcome booklet found in hotel rooms. Accessible from a smartphone, tablet or computer via a QR code, it provides your guests with all the essential information on hotel services, restaurants, local activities and much more.
Modernize your communication and improve the guest experience with an interactive solution, available anywhere and anytime.
Instant access via QR Code: Give your customers immediate, download-free access to all important information.
Reduction of solicitations: Free up your reception by centralizing all information on a single platform.
Improving customer reviews: By providing a seamless experience, your customers will be more likely to leave positive reviews.
Total customization: Adapt colors, logos, and information to the image of your hotel.
Eco-responsible approach: Reduce the use of paper and engage your hotel in a sustainable CSR approach.
smartphone
80%
of customers prefer to access hotel information directly from their smartphone.
call_end
+70%
of hotels are noticing a reduction in calls to the reception after adopting a digital Room Directory.
thumbs_up_down
65%
of customers leave more positive reviews after a simplified digital experience.
add_shopping_cart
90%
additional service bookings are made directly via the digital Room Directory.
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75%
of hotels are seeing an increase in their additional revenues by digitizing their services.
Learn how Sunver can transform the way your customers interact with your services.
Discover some of our other features...
chat
messaging
Reduce phone calls while maintaining customer contact.
Help
FAQS
Your customers find answers to their frequently asked questions.
receipt_long
Orders and requests
Customers submit their requests or orders to you.
explore
Local recommendations
Share your best addresses, restaurants and activities nearby.
Translate
Machine translation
Accessible in +5 languages to communicate with all your customers.
Reviews
E-reputation (customer reviews)
Collect customer feedback and improve your e-reputation.
Restaurant_menu
Digitized menu
Intuitive and elegant menu for bar, restaurant or room service.
Room_Service
Room Service
Allow your customers to order Room Service
How does it work?
Fully customize your digital Room Directory in record time, thanks to our AI-assisted configuration.
Register on the dashboard
Create your account in a few clicks and instantly access your dashboard. Intuitive and easy to use, with no technical skills required. Everything is designed to simplify the configuration of your digital welcome booklet as much as possible.
Configuration thanks to our AI assistant
Our AI assistant will take care of helping you. It scans your online presence (website, OTAs, etc.) to automatically retrieve your photos, logos, colors and even your services. No more long manual configurations, your room directory is personalized to the image of your establishment in a snap.
Customization at will
Customize your web app without limits, except your imagination. Change your colors, photos, logos and texts at any time. Add or adjust your services and FAQs directly from the dashboard. With our simple and flexible interface, each change is instantaneous and immediately reflects your brand identity.
White label and online launch
A room directory under white label and 100% aligned with your visual identity. This means that it only reflects the image of your establishment, with no mention of third parties. Ready to be shared with your customers via a simple QR code scan.
Everyday changes
Edit anytime and according to your needs. From your dashboard, you have total control over the appearance of your digital room directory. If you need to change a service, update an offer, or add a photo, do it in one click, and your changes will be immediately visible to your customers.
Learn how our Digital Room Directory improved management and customer experience in these establishments.
Digital Room Directory for our 4-star hotel, we are fully satisfied. The tool is simple, effective and includes all the necessary functionalities. The team listened and gave us optimal advice. We can only recommend this solution.
Mélanie Coustou
Director, C.O.Q Hotel**** Paris
Our small hotel has greatly benefited from the Sunver solution. The Digital Room Directory allowed us to easily centralize all the information for our customers, while facilitating the work of receptionists. The result: more time saved and significant additional revenue generated!
Lucas Martin
Head Receptionist, Cit'Hôtel Le Clos
Sunver has helped elevate the guest experience at our hotel. The tool, integrated into our suites, offers our customers seamless access to services and information via QR code. They can order room service and pay directly through the app, making their stay even more comfortable and frictionless.
Noémie Crost
Housekeeper, Swiss Luxury Apartments
Connect to the practical tools that enrich your digital welcome booklet.
Payment integration with Stripe
Easily collect payments for your additional services in a secure manner.
Event integration by Wander
Allow your customers to book activities and events via the WanderApp database.
YouTube video integration
Integrate videos directly into your welcome booklet to inform and captivate your customers.
Integration of PDF documents
Add PDF documents to share useful and practical information with your customers.
Give your customers a 5-star experience without blowing your budget. Simplify everything, improve everything, at an unbeatable cost!
Centralization of information : All essential information (schedules, services, menus, local recommendations) accessible in one place, reducing requests at the reception.
Real-time update : Change the information at any time via the dashboard, without having to reprint paper booklets.
Cost reduction : Eliminate the costs of printing physical welcome booklets.
Better e-reputation : By facilitating access to services and offering a modern customer experience, your customers are more likely to leave positive reviews.
First offer
Digitize all your information for your customers.
Starting from
49€ HT /month
What is a digital Room Directory and why do I need one?
A digital Room Directory is a digital welcome booklet that centralizes all the information and services of your hotel in an easy-to-use interface, accessible via QR code.
Is it difficult to set up a digital Room Directory?
With Sunver, setting up is quick and easy, thanks to our AI assistant that automatically customizes your hotel information.
Do my customers have to download an app to access it?
No, access is made directly via a QR code without downloading, making the experience smooth and instant for your customers.
Can I personalize the Room Directory in my hotel colors?
Yes, the Digital Room Directory is fully customizable: colors, logos, services, everything can be modified according to the visual identity of your hotel.
What is the difference with my website?
Unlike a traditional website, a digital Room Directory is designed to be interactive and instantly accessible on the phone via QR code, without downloading. It centralizes useful information, is easy to update in real time, and integrates features like reservations, payments, and AI chatbot. It is an ideal complement that combines information and interaction, offering a fluid and optimized customer experience.
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