Sunver is the ideal solution for hotels and tourist establishments that want to offer a seamless customer experience and interactive. Sunver transforms the traditional welcome booklet into an intuitive web app, accessible via a simple QR code. This solution includes an AI-powered chatbot, allowing customers to ask questions and book services without asking the front desk. Sunver is distinguished by its personalized approach and its eco-responsible commitment.
- Artificial intelligence and GPT-4 chatbot: Automatically answers frequently asked questions from customers, thus relieving staff of repetitive tasks.
- Integrated payments: Customers can book and pay for additional services directly from the app thanks to Stripe.
- Advanced customization: Colors, logos, services, FAQ, everything is customizable to reflect the identity of the establishment.
- Real-time management: Instant update of information via an intuitive dashboard.
- Eco-responsible approach: Replacement of paper booklets by a Digital Room Directory in line with the criteria of the Green Key.
- First Plan: Starting at €49/month for hotels.
- Gold Plan: Complete offer including AI chatbot and online payment, starting at €79/month for hotels.
With a quick setup in under 15 minutes, without any set-up costs and a simple interface, Sunver is a complete and eco-friendly solution for any type of establishment.
GetWelcom offers a Digital Room Directory for hotels and tourist establishments looking to automate certain customer interactions. Although it does not integrate artificial intelligence, GetWelcom makes it possible to send automated notifications and to centralize information for simplified communication.
- Simple interface: Accessible via QR code, no download required.
- Message automation: Automatic sending of notifications to remind you of essential information and increase additional sales.
- Elimination of telephones in the room: Reduction of hardware costs while improving communication.
- Intuitive back office: Allows you to easily manage customer information and to make updates in real time.
GetWelcom includes set-up fees, but its efficient back office and staff time savings make it a cost-effective solution for hotels looking for a modernization without complexity.
mDirectory is a basic Digital Room Directory solution that meets the needs of establishments looking for a tool that is easy to install and use. Although the design is not the most modern, mDirectory is a reliable option for centralizing essential information in an efficient way.
- Simplicity of implementation: Fast and accessible implementation, ideal for small structures.
- Clean interface: Customers access information clearly and concisely.
- Controlled budget: No high set-up costs, an economical solution for establishments with a limited budget.
For establishments that do not need advanced functionalities, mDirectory is a basic but practical solution to offer an accessible Digital Room Directory.
LoungeUp is a complete platform that goes well beyond the Digital Room Directory by integrating a powerful CRM. With LoungeUp, hotels can centralize customer relationship management, send personalized and automated messages, and gather customer feedback to improve the guest experience.
- Integrated CRM: Optimized customer relationship management with detailed monitoring of interactions.
- Message automation: Sending notifications and personalized offers to engage customers.
- Feedback collection: Encouraging customer reviews, helping to improve online reputation.
- Multichannel: Interaction with customers via several channels (chat, push notifications).
LoungeUp is a solution particularly suited to establishments wishing to invest in an all-in-one tool for complete customer experience management, but it requires more initial handling.
Duve stands out for sending pre-check-in messages, allowing hotels and concierge services to prepare for the arrival of customers in advance. Once there, guests can access a comprehensive Digital Room Directory that includes all the essential information about their stay.
- Automated pre-check-in: Sends emails before customers arrive to inform them and personalize their welcome.
- Feedback at the end of the stay: Collection of opinions to improve online reputation.
- User friendly interface: Simple and smooth navigation for customers.
- Suitable for concierge services: Perfect for hotels and Airbnbs looking to personalize their customer service.
Bowo offers a complete solution for hotels looking to centralize customer experience management. By combining CRM and Digital Room Directory, Bowo makes it possible to optimize customer engagement, track requests and increase additional sales.
- Integrated CRM: Centralizes customer information and promotes the personalization of services.
- Upsell direct: Possibility to offer additional services via the app.
- Ergonomic dashboard: Intuitive management of information and offers.
- Versatility: Adapted to hotels of any size.
Bowo is a stable option for establishments looking for an all-in-one solution without the need for artificial intelligence features.
TastyCloud is a Digital Room Directory solution dedicated to hotels with a restaurant. It includes an interactive digital menu, allowing customers to place orders directly via the application. Although mainly oriented towards catering, TastyCloud also integrates information on the services and activities available.
- Digitized menu: Direct order for room service or restaurants, with attractive visuals.
- Integrated Room Directory: Provides guests with quick access to information about hotel services.
- Gastronomy-oriented interface: Ideal for hotels with a strong culinary offer.
- Optimized customer engagement: Improves the customer experience by simplifying orders.
TastyCloud is a perfect solution for hotels looking to strengthen their restaurant offering and centralize information for their customers.
What is the best solution of Digital Room Directory for your establishment ?
The choice of a Digital Room Directory depends on many factors: the type of establishment, the budget, the desired functionalities, and the specific needs in terms of customer interactions. Sunver stands out for its flexibility and advanced features, including its AI chatbot And its integrated payments, making it an ideal choice for modern establishments looking for a complete and eco-responsible solution.
For an all-in-one CRM solution, LoungeUp and Bowo are perfect, while GetWelcom and mDirectory will suit organizations looking for simple and affordable options. Duve and TastyCloud address specific needs, respectively Airbnb concierge and catering.
Whatever your choice, the Digital Room Directory is an asset for optimizing the customer experience, increasing satisfaction and boosting additional sales in 2025.
Sunver is the best solution for creating, customizing and sharing your Digital Room Directory (welcome booklet) assisted by AI.
Offer your customers a sublime experience, save time on a daily basis and increase your additional revenue.
Article written by:
Nathan Assouline
Co-founder of Sunver
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